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New payment provider

Published 2014-10-12 08:35 in Website


New payment provider has been added under payment methods. The new payment provider 2Ceckout has replaced Bluesnap(Plimus).


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New server in Russia

Published 2014-09-25 20:05 in VPN service


Our server in Russia has been replaced with a new server and a new internet provider due to poor speed. Speed test on the new server: http://www.speedtest.net/my-result/3787412392


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Plimus removed

Published 2014-09-14 17:38 in Website


Due to high fraud activity we decide to remove Plimus as a payment provider. Plimus will be replace by another payment provider with bitter fraud protection.


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Connection issues again

Published 2014-09-11 13:48 in VPN APP


Right now, our server provider for Windows PrivateVPN client API server has issues for the third time now in two weeks. This cause that our client can't reach our servers for API requests. This only affect our PrivateVPN Windows client. Error message you'll receive: "Could not retrieve user account information"...


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Issues with Viscosity

Published 2014-09-10 17:56 in VPN APP


There seems to be a issue with the latest version of Viscosity. Able to connect, but unable to browse or use connection. Solution: http://www.sparklabs.com/forum/viewtopic.php?p=4639#p4639


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Connection issues

Published 2014-09-06 06:58 in VPN service


Right now, our server provider for Windows PrivateVPN client API server has issues. This cause that our client can't reach our servers for API requests. This only affect our PrivateVPN Windows client. Error message you'll receive: "Could not retrieve user account information" Status: 07:20 Problem with one of our SAN...


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OpenVPN instructions for DD-WRT routers added.

Published 2014-08-26 21:29 in Website


OpenVPN instruction for DD-WRT routers has been added on the website under "GET STARTED". Customer of PrivateVPN are now able to use OpenVPN on DD-WRT routers.


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OpenVPN instructions for iOS and Android added.

Published 2014-08-17 11:46 in Website


OpenVPN instruction for iOS and Android has been added on the website under "GET STARTED". Customer of PrivateVPN are now able to use OpenVPN on Android and iOS.


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Service down in Sweden - Bromma

Published 2014-08-14 15:56 in VPN service


Service down in Sweden - Bromma due to fiber cut. Updates: 06:10 Kaia Global Networks' Network Management Center got alarmed by a loss of connectivity towards our core equipment in Telecity, Stockholm. We are already working with our 3rd party supplier for this particular route. We will issue another update as soon as we do know, what exa...


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PrivateVPN Windows client issue.

Published 2014-07-18 22:09 in VPN APP


We had an issue with our Windows client and the database. This has been solved now.


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