Published 2014-06-09 06:51 in VPN service

The VPN service has been unavailable since some ours due to a misconfiguration on last weeks action. We're working on fixing this right now and update will be posted. *Update* 09:30 We're applying the fix on every server now. This will cause a fast restart of L2TP and OpenVPN service. *Update* 11:22 All servers a...

Published 2014-06-04 09:24 in VPN service

We'd like to advise you of an planned maintenance in our VPN environment. LOCATION: Whole VPN service START: 2014/06/06 08:00 UTC FINISH: 2014/06/06 10:00 UTC DESCRIPTION: PrivateVPN will be performing a update on all VPN servers, which affe...

Published 2014-05-03 11:50 in VPN service

Our server in Miami are up now with a new provider.

Published 2014-04-18 23:05 in VPN service

We'd like to inform that all OpenVPN servers has been patched with the latest version of OpenSSL. There are two steps left to fix. 1. Update our client with latest version of OpenVPN and OpenSSL. 2. Generate new certificate. This will cause some downtime and disconnection of clients for a short time. We'll post more information.

Published 2014-04-04 15:54 in VPN service

Server in UK location 1 are down due to network issue on the site. We're working on it with our provider. *Update* 18:46: Network are up now.

Published 2014-03-13 20:27 in VPN service

The connection to our database when down, which caused that the website and the VPN service were down. Users that tried to connect to our VPN service were facing an "Wrong user name or password". This issue has been sloved now!

Published 2014-01-17 20:16 in VPN service

Our server in Miami has been canceled. We're working on moving the server to another provider.

Published 2013-12-15 14:45 in VPN service

Server seems to be down in Amsterdam location 2. We're working on getting it up. Until then, use our server in location 1. *Solved* 16:35

Published 2013-12-08 14:02 in VPN service

Our Internet provider for our back end system had some smaller outage. This caused issues on connecting to our VPN service. *Update* 15:16 Seems like our provider stills has issues. This has been reported. *Update* 15:38 Seems stable now. Our servers aren't dropping any packets anymore. We're still wa...