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Issues with Viscosity

Published 2014-09-10 17:56 in VPN APP


There seems to be a issue with the latest version of Viscosity. Able to connect, but unable to browse or use connection. Solution: http://www.sparklabs.com/forum/viewtopic.php?p=4639#p4639


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Connection issues

Published 2014-09-06 06:58 in VPN service


Right now, our server provider for Windows PrivateVPN client API server has issues. This cause that our client can't reach our servers for API requests. This only affect our PrivateVPN Windows client. Error message you'll receive: "Could not retrieve user account information" Status: 07:20 Problem with one of our SAN...


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OpenVPN instructions for DD-WRT routers added.

Published 2014-08-26 21:29 in Website


OpenVPN instruction for DD-WRT routers has been added on the website under "GET STARTED". Customer of PrivateVPN are now able to use OpenVPN on DD-WRT routers.


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OpenVPN instructions for iOS and Android added.

Published 2014-08-17 11:46 in Website


OpenVPN instruction for iOS and Android has been added on the website under "GET STARTED". Customer of PrivateVPN are now able to use OpenVPN on Android and iOS.


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Service down in Sweden - Bromma

Published 2014-08-14 15:56 in VPN service


Service down in Sweden - Bromma due to fiber cut. Updates: 06:10 Kaia Global Networks' Network Management Center got alarmed by a loss of connectivity towards our core equipment in Telecity, Stockholm. We are already working with our 3rd party supplier for this particular route. We will issue another update as soon as we do know, what exa...


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PrivateVPN Windows client issue.

Published 2014-07-18 22:09 in VPN APP


We had an issue with our Windows client and the database. This has been solved now.


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VPN not working

Published 2014-06-29 07:54 in VPN service


Right now the VPN service are down. We're working on it. *Update* 10:00 Service back to normal. We're sorry for the inconvenience. Email support@privatvpn.se to get one extra day .


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Bitcoin Payment

Published 2014-06-18 10:54 in Website


We've added Bitcoin as payment method now.


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L2TP for Android

Published 2014-06-09 18:50 in VPN service


Now we support L2TP on Android. New guide for Android and L2TP has been added.


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VPN service Unavailable

Published 2014-06-09 06:51 in VPN service


The VPN service has been unavailable since some ours due to a misconfiguration on last weeks action. We're working on fixing this right now and update will be posted. *Update* 09:30 We're applying the fix on every server now. This will cause a fast restart of L2TP and OpenVPN service. *Update* 11:22 All servers a...


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